Remain in control of your equipment with physical security and climate control.
Instead of keeping servers in-house or in a private data center, you can rent physical space for your servers at our location, hence, Colocation.
Colocation takes the responsibility of network connectivity, power, and cooling off your plate and puts it on ours.
Alpha IT’s colocation service provides better bandwidth for faster internet speeds, more power, backup cooling systems, monitored secured access, and remote hands with co-managed IT.
Even if your business has its own IT team on-site, Alpha IT offers co-management options to jump right in and assist when needed. We know security risks and unexpected issues can happen at any time of the day or night. Your Alpha IT team can integrate with your in-house IT team seamlessly, giving your IT team exactly the support you need when you need it.
Break Fix is an approach to IT support that can be subscribed to with Block Hours. Alpha IT provides Remote Support or On-Call Support during those Block Hours to fulfill technology management and maintenance services.
Block Hours are subscribed to and used as needed by your business. Block Hours can provide both preventative maintenance and ongoing support services.
Managed Security services provide the highest level of network, server, and data security to defend your business from inside and outside attack vectors with multiple layers of real-time security at every layer of your network.
A technician delivers On-call Support at a business location. The services follow a Break-Fix approach to technology management because they are billed when requested and completed work.
All-in Support provides maintenance and ongoing support to all areas of your technology environment. The support services cover your business’s entire network and servers and provide Help Desk Support to people using your company’s technology and devices.
Help Desk Support maintains your computer hardware and software. Technical support and troubleshooting ensure your PCs, desktops, phone, and other devices are up-to-date and running smoothly. In-house technicians support internal employees, while remote help desk technicians support technology customers over the phone and through the internet.
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