Computers and data are necessary for business. Make sure your data never disappears.
Alpha IT will backup servers using private cloud technology. We combine hardware and software technologies to retrieve information when it is needed most.. Alpha IT will help you ensure your backups are there for you when you need them.
Part of how we do this is by using proven processes for establishing regular backups and for accessing and using those backups when needed. Your Alpha IT team haves a plan for helping you use your backups to recover data quickly and confidently using practices like Bare-metal Restore and “Instant On Restore”.
If a computer virus or ransomware has infected your device, a restore from backup may be required.
Your Alpha IT team doesn’t just set you up with a slick new system that works like a dream. We do our homework. We investigate past issues, look into current needs and demands, and anticipate what the future might hold for your growing business needs.
This type of encryption is helpful to protect customer and business data during a backup and up until it is fully processed. Additionally, this secures all your backups in transit to Alpha IT’s private cloud.
Your backups are fully encrypted “At Rest” which means they are secure and not retrievable in the event of a data breach, this is required for best practice and compliance.
Our tools will return your data back after a calamity strikes.
Break Fix is an approach to IT support that can be subscribed to with Block Hours. Alpha IT provides Remote Support or On-Call Support during those Block Hours to fulfill technology management and maintenance services.
Block Hours are subscribed to and used as needed by your business. Block Hours can provide both preventative maintenance and ongoing support services.
Managed Security services provide the highest level of network, server, and data security to defend your business from inside and outside attack vectors with multiple layers of real-time security at every layer of your network.
A technician delivers On-call Support at a business location. The services follow a Break-Fix approach to technology management because they are billed when requested and completed work.
All-in Support provides maintenance and ongoing support to all areas of your technology environment. The support services cover your business’s entire network and servers and provide Help Desk Support to people using your company’s technology and devices.
Help Desk Support maintains your computer hardware and software. Technical support and troubleshooting ensure your PCs, desktops, phone, and other devices are up-to-date and running smoothly. In-house technicians support internal employees, while remote help desk technicians support technology customers over the phone and through the internet.
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