Complete IT solutions for your business’ information infrastructure.
Alpha IT’s Private Cloud connects computers and devices across your organization to backup servers. Backup Servers enable the backup of data and files as well as entire applications and databases. Alpha IT combines hardware and software technologies to provide remote access and retrieval of your company information for business continuity, disaster recovery, and risk mitigation.
Deploy your equipment to our data center. Our watchful eyes, remote hands, and role-based physical security controls make Alpha IT’s local data center a fantastic choice.
Alpha IT is always looking out for your business interests, and this is where Cloud Desktop Continuity comes into play. Using our tools and resources, we will minimize the effects of outages and disruptions that can be most impactful to employees when their equipment fails.
The concept behind server monitoring is straight-forward: server monitoring is the regular collection and analysis of data to ensure that servers are performing optimally and providing their intended function. The data used for server monitoring encompasses key performance indicators (KPIs), network connectivity, and application availability.
Break Fix is an approach to IT support that can be subscribed to with Block Hours. Alpha IT provides Remote Support or On-Call Support during those Block Hours to fulfill technology management and maintenance services.
Block Hours are subscribed to and used as needed by your business. Block Hours can provide both preventative maintenance and ongoing support services.
Managed Security services provide the highest level of network, server, and data security to defend your business from inside and outside attack vectors with multiple layers of real-time security at every layer of your network.
A technician delivers On-call Support at a business location. The services follow a Break-Fix approach to technology management because they are billed when requested and completed work.
All-in Support provides maintenance and ongoing support to all areas of your technology environment. The support services cover your business’s entire network and servers and provide Help Desk Support to people using your company’s technology and devices.
Help Desk Support maintains your computer hardware and software. Technical support and troubleshooting ensure your PCs, desktops, phone, and other devices are up-to-date and running smoothly. In-house technicians support internal employees, while remote help desk technicians support technology customers over the phone and through the internet.
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