IT is now more critical in the manufacturing industry than ever before. With automation comes great efficiencies, but you have to be sure those systems stay up and running with solid support if and when they go down.
Cloud computing has made waves in manufacturing and has transformed this industry for the better. It’s become an essential part of plant operation, integrating supply chains, designing and making products, and even how customers use the products you manufacture. Cloud computing has revolutionized modern manufacturing profitability on many levels, but it’s also introduced a new layer of technological challenge and potential for costly issues. Alpha IT is here to help you manage the challenges and increase profit through cloud computing.
To take this another step further, you’ll want to consider Alpha IT’s Cloud-based ERP specifically. Facilities of all sizes and industries should be using Cloud ERP to keep all information used across your organization current, accurate, and secure.
Alpha IT is well-versed in manufacturing technology needs and safety protocol because of our PLC knowledge. We understand that as a manufacturer, you’re always on, with high demand and high use needs on hardware and software platforms that are constantly evolving. We are experts in planning out technology needs with 24/7 support. Because of this, we equip our teams with the latest remote support technologies so you can reach them quicker at any time or location.
Break Fix is an approach to IT support that can be subscribed to with Block Hours. Alpha IT provides Remote Support or On-Call Support during those Block Hours to fulfill technology management and maintenance services.
Block Hours are subscribed to and used as needed by your business. Block Hours can provide both preventative maintenance and ongoing support services.
Managed Security services provide the highest level of network, server, and data security to defend your business from inside and outside attack vectors with multiple layers of real-time security at every layer of your network.
A technician delivers On-call Support at a business location. The services follow a Break-Fix approach to technology management because they are billed when requested and completed work.
All-in Support provides maintenance and ongoing support to all areas of your technology environment. The support services cover your business’s entire network and servers and provide Help Desk Support to people using your company’s technology and devices.
Help Desk Support maintains your computer hardware and software. Technical support and troubleshooting ensure your PCs, desktops, phone, and other devices are up-to-date and running smoothly. In-house technicians support internal employees, while remote help desk technicians support technology customers over the phone and through the internet.
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