Engineering firms trust us to provide technology solutions to manage the operational costs of owning and licensing technology.
Engineers design and build so many of the things we use every day. From building schools to designing and running power plants to designing and repairing new machinery, engineers make things happen worldwide. They rely heavily on computers and other forms of technology to produce and analyze their designs, but that’s just the beginning. Technology and computers are at the heart of an engineer’s work for simulating and testing, building, and revising, too. Their data is pivotal to what they are trying to achieve.
Alpha IT can provide the technology solutions to keep engineers working efficiently without issues or delays in an office environment or out in the field. These solutions include monitoring and maintaining hardware, managing their network, and working with individual devices required for project management and Auto CAD/CAM programs.
It’s important to maintain connection and access when offsite project work is required, so Alpha IT designs systems to allow remote access to contracts, reports, and other documents needed for project execution while maintaining the highest level of security. Remote access allows our engineering partners to execute projects without worrying about technology or security issues.
Engineering firms trust Alpha IT to provide technology solutions that help manage the operational costs of owning and licensing technology. Alpha IT maintains the hardware, software, and network components while providing the security needed to ensure the safety of data and project files.
Alpha IT understands the unique nature and challenges of the engineering and design industry. Because we are process-driven and focused on continuously improving, we can keep pace with industry-specific demands. We’ve positioned ourselves to work with you on-demand when you need us most.
We look at every aspect of your specific engineering industry needs so we can design the best system for you. When we’re doing our job right, we know you’ll be successful too.
Break Fix is an approach to IT support that can be subscribed to with Block Hours. Alpha IT provides Remote Support or On-Call Support during those Block Hours to fulfill technology management and maintenance services.
Block Hours are subscribed to and used as needed by your business. Block Hours can provide both preventative maintenance and ongoing support services.
Managed Security services provide the highest level of network, server, and data security to defend your business from inside and outside attack vectors with multiple layers of real-time security at every layer of your network.
A technician delivers On-call Support at a business location. The services follow a Break-Fix approach to technology management because they are billed when requested and completed work.
All-in Support provides maintenance and ongoing support to all areas of your technology environment. The support services cover your business’s entire network and servers and provide Help Desk Support to people using your company’s technology and devices.
Help Desk Support maintains your computer hardware and software. Technical support and troubleshooting ensure your PCs, desktops, phone, and other devices are up-to-date and running smoothly. In-house technicians support internal employees, while remote help desk technicians support technology customers over the phone and through the internet.
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