Your humans have become the front line for attackers looking to gain access to your network. Hardening your infrastructure alone isn’t enough, it’s time to start hardening your humans.
You and your employees are the most significant benefit and threat to your network security. It’s far too easy to click a link or open an email with malware that compromises your network security. With so much power at your fingertips, your Alpha IT team understands how important it is to be transparent and offer every possible solution to guide your business to success, including Security “Human Firewall” Training.
We like to think of your employees as a “human firewall.” Your team is your first line of defense against attackers looking to gain access to your network. With the proper training, they become an added firewall, protecting your network, your data, and your business. This requires small amounts of continuous training, and your Alpha IT team can make the process easy and straightforward.
We offer ongoing online security training for your employees, so they have a solid knowledge base and understanding of how to avoid an attack on your network.
Your Virtual Risk Officer (vRO) will ensure your employees are competent and confident they can recognize and avoid security threats to your network.
Your Alpha IT team will help train your employees. You’ll be able to check progress on an individual level so you know who has completed the training and who has yet to finishYou and our employees can set the pace for maximum efficiency and time to get everyone on the same page. The consistency of testing and training keeps people vigilant, so Alpha IT provides industry-leading entertaining training materials.
Security training can’t just be a one-and-done thing. It’s an ongoing process. Your Alpha IT team will regularly send simulated phishing emails to test your employees’ new skills. If they cannot spot a scam and click the email link, they are directed to a training page to help them gain a better understanding of their mistakes.
Phishing attacks can pull the wool over the eyes of your most savvy employees, too. Often, phishing attacks use social platforms like Facebook, Instagram, and TikTok to gather detailed information about a person to make their attack seem legitimate. It’s important to stay current and knowledgeable on the latest phishing scams to avoid falling for them.
Malware can get installed in a pretty sneaky way. You might be on a site you go to all the time, but that doesn’t mean your frequency or loyalty will safeguard you from an attack. Your Alpha IT team will train employees on which red flags to watch out for when dealing with malware to avoid an attack.
Bringing your device to work has become extremely commonplace, especially now that many people have started working from home on personal devices. Unfortunately, often we see employees don’t have the right kinds of anti-theft protection on their devices or aren’t securing their devices properly.
A cell phone or laptop with access to company files and emails can be compromised if security measures aren’t in place.
Your Alpha IT team will assess your tools and risks then help you put a plan in motion to keep your employees and business data safe and secure.
Have your employees start using F2-Factor or Multi-Factor Authentication for additional peace of mind. It can become instrumental in helping to strengthen the human firewall. It gives your employees an extra security layer when they fall for an attack.
Multi-Factor Authentication requires two things to gain access to the employees’ accounts: Something they know and something they have. Something they know is generally their password. Something they have is typically their phone or a one-time passcode device.
When accessing their account, they need to enter their password and enter the one-time code displayed on their phone or device or texted to them. While having this in place will prevent most malicious attempts to log in to the employee’s account, it is not foolproof.
As MFA rises in popularity, be aware that attackers are now smart enough to ask for the code as soon as the employee is handing them their credentials to use the code sent right away to gain access.
our employees might insist on using their own devices for comfort and ease while working remotely. But, unfortunately, their devices may already be compromised with malware or might not have the proper security to access sensitive company data.
We recommend issuing devices to remote employees to improve your company’s security. We can walk you through installing all the necessary security tools to protect your company information on each device. Alpha IT’s tools let you keep up-to-date management and maintenance for every device so your team is protected and doesn’t miss a beat.
Break Fix is an approach to IT support that can be subscribed to with Block Hours. Alpha IT provides Remote Support or On-Call Support during those Block Hours to fulfill technology management and maintenance services.
Block Hours are subscribed to and used as needed by your business. Block Hours can provide both preventative maintenance and ongoing support services.
Managed Security services provide the highest level of network, server, and data security to defend your business from inside and outside attack vectors with multiple layers of real-time security at every layer of your network.
A technician delivers On-call Support at a business location. The services follow a Break-Fix approach to technology management because they are billed when requested and completed work.
All-in Support provides maintenance and ongoing support to all areas of your technology environment. The support services cover your business’s entire network and servers and provide Help Desk Support to people using your company’s technology and devices.
Help Desk Support maintains your computer hardware and software. Technical support and troubleshooting ensure your PCs, desktops, phone, and other devices are up-to-date and running smoothly. In-house technicians support internal employees, while remote help desk technicians support technology customers over the phone and through the internet.
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