Alpha IT has your business covered through our extensive Enterprise and Business Tools. We can scale with you as your company needs grow. Connect with one of our reps to see how we can accelerate your business.
Alpha IT’s Compliance Services will help your organization by making it simple to meet compliance. Whether you need HIPPA compliance for the medical field or FINRA compliance for the financial industry, we have those tools to help you comply and become audit-ready. If you do business in Europe, then you need GDPR compliance we can make sure you meet all of the rules.
Typically when IT support providers talk to you about your firewall, it has to do with a hardware device. A regular firewall is a device or software that blocks certain types of traffic from entering your network. Most internet traffic, which is when a user visits a website, passes through the firewall because it is explicitly requested by a user. This website traffic can come in the form of malicious links in ads, emails, and elsewhere. End-user training can help Alpha IT bring “the human firewall” to your network.
Enterprise resource planning (ERP) refers to a type of software that organizations use to manage day-to-day business activities such as accounting, procurement, project management, risk management and compliance, and supply chain operations. A complete ERP suite also includes enterprise performance management, software that helps plan, budget, predict, and report on an organization’s financial results.
Infrastructure as a service (IaaS) is computing infrastructure, provisioned and managed remotely. IaaS can be delivered by public or private cloud services and obfuscates the low-level hardware to allow for nearly unlimited scale of service in a resource-based model.
Break Fix is an approach to IT support that can be subscribed to with Block Hours. Alpha IT provides Remote Support or On-Call Support during those Block Hours to fulfill technology management and maintenance services.
Block Hours are subscribed to and used as needed by your business. Block Hours can provide both preventative maintenance and ongoing support services.
Managed Security services provide the highest level of network, server, and data security to defend your business from inside and outside attack vectors with multiple layers of real-time security at every layer of your network.
A technician delivers On-call Support at a business location. The services follow a Break-Fix approach to technology management because they are billed when requested and completed work.
All-in Support provides maintenance and ongoing support to all areas of your technology environment. The support services cover your business’s entire network and servers and provide Help Desk Support to people using your company’s technology and devices.
Help Desk Support maintains your computer hardware and software. Technical support and troubleshooting ensure your PCs, desktops, phone, and other devices are up-to-date and running smoothly. In-house technicians support internal employees, while remote help desk technicians support technology customers over the phone and through the internet.
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