Alpha IT is proudly based in Eugene, Oregon, and primarily serves clients along the I-5 corridor south to Roseburg, and North to the greater Portland Metro Area, as well as remote areas throughout Oregon and the Northwest. Remote support is available to all our clients and allows our technicians to provide support as businesses grow to new areas of the state, region, and country. Alpha IT clients have access to remote support every day, around the clock.
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This form is not intended for support, for support requests please email, call, or use the support portal.
We started in a recession focusing on high-tech and high-touch services, partnering with small businesses to establish strong technology foundations to launch them out of the recession.
Growth came quickly as we helped our partners achieve success. Many of our partners have been working with us for more than 10 years and Alpha IT has been able to consistently push the boundaries of technology as each new advancement in security and automation hits the scene.
In today’s highly competitive and technologically dependent economy, many businesses have lost the ability to effectively control the cost of their IT needs and services. IT services are now an intricate and necessary piece of any successful business.
Alpha IT continues to push the boundaries of technology and business workflow improvements across every vertical.
Wherever an opportunity exists to improve efficiencies, increase outputs, or lower the total cost of ownership, we present the option to partners like you.
Alpha IT is a comprehensive technology consulting firm. We design and implement innovative technology solutions. Our goal is simple: to enhance the productivity of company technology capabilities beyond tier 1 support and repairs.
Yes, there is a difference between merely responding to a problem and solving the problem. In today’s technology-driven marketplace, to be competitive requires the application of creative and cost-effective optimization of the technology that is available. By taking advantage of our services, everything from deployment of new systems, on-site and off-site back-ups, to voice over IP voice systems, you will receive the rewards of a cutting-edge work environment.
Break Fix is an approach to IT support that can be subscribed to with Block Hours. Alpha IT provides Remote Support or On-Call Support during those Block Hours to fulfill technology management and maintenance services.
Block Hours are subscribed to and used as needed by your business. Block Hours can provide both preventative maintenance and ongoing support services.
Managed Security services provide the highest level of network, server, and data security to defend your business from inside and outside attack vectors with multiple layers of real-time security at every layer of your network.
A technician delivers On-call Support at a business location. The services follow a Break-Fix approach to technology management because they are billed when requested and completed work.
All-in Support provides maintenance and ongoing support to all areas of your technology environment. The support services cover your business’s entire network and servers and provide Help Desk Support to people using your company’s technology and devices.
Help Desk Support maintains your computer hardware and software. Technical support and troubleshooting ensure your PCs, desktops, phone, and other devices are up-to-date and running smoothly. In-house technicians support internal employees, while remote help desk technicians support technology customers over the phone and through the internet.
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